Quality Assurance

Strengthening quality and putting in place the best practice techniques

Ensuring quality and best practice.

We always follow the Marie Stopes approach, using evidence to guide our decisions.

This includes sharing over 40 years of technical expertise within our sector and with our partners. Marie Stopes has pioneered the use of new techniques and approaches, based on thorough experience of delivering services across the world.

Clinical quality

Our clinical standards are led by our quality assurance teams and continuously monitored by our parent organisation, MSI Reproductive Choices.

We carry out on-the-job training, mentoring and assessment against global standards and are supported by annual visits from our international quality assurance team. This results in continuous monitoring and improvement of the quality of our clinical services to better service our clients.

Using evidence to guide decisions

We partner with private sector providers to bring quality and accessibility to sexual and reproductive health service provision in Cambodia. Providers who opt in to our quality assurance program commit to continuous improvement and participation in training, feedback and peer support opportunities.

We put in place the quality assurance framework to make quality a priority in sexual and reproductive healthcare.

Our quality assurance framework includes:  

  • Regular clinical quality assessments  
  • Tailored service improvement action plans  
  • On-the-job coaching and support  
  • Regular monitoring and feedback  
  • Peer-to-peer learning in workshop settings
"I feel more confident providing counselling to my clients. I know more now so I can give knowledgeable advice to give them when they ask about side effects." - Heng, clinic owner, Kandal province